Customer Love Member Benelux (Dutch/French)

Do you live in London and want to use your language skills (Dutch and French) for one of the fastest-growing dog food brands in Europe? We are looking for a Dutch, French, and English-speaking Customer Love Member with excellent communication skills who can bring joy to all our pet parents (& dogs!) in Belgium and the Netherlands.

You will be part of the Benelux Customer Love team, where most team members are based in the Amsterdam area. The application process will be conducted in a mix of Dutch, French, and English.

Our mission is to bring health and happiness to dogs and their humans all over the world. At Butternut Box, we believe dogs deserve the best. That’s why we make fresh, delicious, and healthy dog food. Our ingredients are high quality, gently cooked to lock in vitamins, with no nasties added. It’s convenient for owners too: you order your box online and the fresh food is delivered to your door in perfect portions.

We are a fast-growing B Corp certified company that started in the UK and has been active in the Netherlands and Belgium since 2022. As a B Corp, you can be sure you are part of a sustainable organisation that cares for our people, our product, and the planet.

• You are the face and voice of Butternut Box for our customers.

• You surprise dogs & owners with small gestures to brighten their day.

• You support customers via phone, email, live chat, and social media.

• You handle a wide range of questions, issues, and feedback.

• You share customer insights with the team to improve our service.

• You contribute to our warm, open, and fun Butternut culture.