Sales Support Specialist - Remote, USA

The Sales Support Specialist supports the sales team by coordinating VAC submissions, onboarding new customers, and ensuring smooth account setup from approval through implementation. This role works closely with Sales and cross‑functional teams to generate quotes, support equipment evaluations and upgrades, and provide clear reporting and insights. As a key customer contact, the specialist delivers responsive, professional service while keeping processes organized, compliant, and running efficiently. Must be available to work Pacific/Mountain time zones.

• Manager, Sales Support

• Education: High school diploma 
• Minimum 5 year's experience in a customer service role or equivalent combination of education and experience 
• Work location: Remote (West Coast) 
• Travel: 10% 
• Full time employment 
• Excellent interpersonal and phone etiquette skills. 
• High degree of attention to detail and ability to multi-task in a fast-paced environment 
• Problem Resolution, follow-up, planning and organizational skills, including ability to meet deadlines. 
• Must be able to work independently and on a team utilizing effective time management. 
• Must be proficient with typing and the use of MS Word, Excel, Outlook, Teams. 
• Must have ability to learn quickly and adapt to new technologies and applications. 
• Netsuite, SalesForce, QuickBooks system experience preferred 
• Must be able to work at a computer workstation for extended periods of time. 
• Medical Device experience required. 
• Compliance with relevant county, state, and Federal rules regarding vaccinations. 

At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following:

• Structured Interview Process: Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture.
• Verification of Identity: We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment.
• Beware of Scams: Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of firstname.lastname@calyxoinc.com. If you receive a request for information from any other domain, please contact us directly at info@calyxoinc.com to verify the legitimacy of the communication.

We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.