KYC Specialist

At Campeón Gaming, we build the technology behind online casino and sports betting brands.

We provide an all-in-one platform that allows our partners to launch, run, and grow their own brand with our engine. From the technology to the day-to-day operations, we support everything needed to make a brand successful.

Our platform is fast, flexible, and designed to scale across regulated markets worldwide. Also, we offer managed services such as Payments, CRM, Customer Support, KYC & Fraud, Affiliates, and Casino & Sportsbook Management.

This allows our partners to focus on growing their brand, while we support the technology and core operational functions of the platform.

But what truly sets us apart is our people.

We are a team of 190+ Campeones from 17+ nationalities, bringing together diverse perspectives, ideas, and expertise. Our culture is rooted in being people-first, building trust, embracing meraki, fostering team spirit, and adopting a growth mindset, both as individuals and as a company.

We’ve been recognized among the Best Workplaces in Europe 2024, consistently ranked as a Best Workplace in Greece (2021–2025), certified as a Great Place to Work for 6 consecutive years, and awarded as Best Workplace for Women Hellas 2026 and Best Workplace in Tech Hellas 2025.

Ready to build this journey together? Your story starts here!

About the Role

We are currently looking for a talented KYC Specialist. The KYC Specialist is responsible for verifying player identities, conducting due diligence checks, and ensuring compliance with regulatory and responsible gaming requirements. This role involves reviewing documents, monitoring player activity for suspicious behavior, and maintaining accurate records to support anti-money laundering and fraud prevention efforts.

Responsibilities: 

• Handling and verifying KYC documents (worldwide).
• Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level.
• Communicating with other departments, following pending issues related to customer identification, withdrawal or risky patterns.
• Ensuring appropriate and confidential handling / sharing of sensitive information.
• Ensuring compliance with all AML laws and regulations.
• Upkeeping and updating periodic reviews of existing customers and updating customer database.
• Meet established KPIs and adhere to quality standards.
• Collaborate with other departments to resolve issues, improve customer experience, and support business objectives.
• Identify trends, recurring issues, and opportunities for process or product improvement.

Requirements: 

• Proficiency in English (written and spoken); additional languages are a plus.
• Ability to work a flexible schedule, including weekends and holidays.
• Analytical, organizational and time management skills.
• Ability to stay calm under pressure and ability to prioritize tasks.
• Tech-savvy and comfortable working with CRM tools, support platforms, and reporting systems.
• Strong organizational skills with attention to detail and a focus on quality.
• Ability to work individually and as part of the team.

We got you covered here:

• Competitive Salary 
• Access to LinkedIn Learning programs as well as funding to educational programs of your choice
• Private Medical insurance & Access to a 24/7 Employee Assistance Program
  
• Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
• Coverage of your public transportation expenses and gym membership
  
• Paid educational leave
• Hybrid working model
• Modern offices in the center of Thessaloniki
• 360 feedback for Constant personal and professional development
• Birthday Day off!

Diversity, Equity & Inclusion

At Campeón Gaming, we believe every story deserves to be heard and valued. We are proud signatories of the Diversity Charter Greece, reinforcing our commitment to a culture of equality, respect, and inclusion.

We welcome and celebrate people of all backgrounds, experiences, and perspectives. For us, diversity is not just a principle. It’s a strength that drives innovation, connection, and collective success.

Every story deserves a shared journey. Ready to be a Campeόn?