Community Assistant - CoLiving

The Community Assistant plays a vital role in supporting the leasing operations at a student housing apartment portfolio serving UC Berkeley students. As a key point of contact for prospective residents, you will assist with leasing inquiries, tours, applications, and general resident relations. This is an entry-level role ideal for individuals interested in gaining experience in property management, real estate, or student housing operations.

• Conduct property tours for prospective residents, showcasing available units and community features.

• Provide detailed information on leasing terms, rental rates, and apartment features.

• Assist in responding to leasing inquiries via phone, email, or in person.

• Help with application processing, collecting documents, and explaining lease agreements.

• Coordinate lease signings and move-in processes for new residents.

• Maintain accurate records in leasing software, ensuring all documentation is complete and up to date.

• Assist with current resident communications regarding leasing renewals, maintenance requests, and community updates.

• Address resident concerns and escalate issues to the Leasing Manager when necessary.

• Collaborate with the leasing and marketing team to promote the property via social media, on-campus outreach, and events.

• Distribute marketing materials and engage with students during campus events, open houses, and tabling activities.

• Assist with the creation of social media content to drive engagement and leasing interest.

• Help plan and execute resident events to foster a positive living environment and sense of community.

• Act as an ambassador for the property, fostering relationships with UC Berkeley students and ensuring a welcoming atmosphere.

• Assist with office administrative duties, including answering phones, managing emails, and organizing leasing files.

• Ensure the leasing office is clean, organized, and fully stocked with marketing materials and forms.

• Currently enrolled at or recent graduate of UC Berkeley (preferred).

• Strong customer service and communication skills.

• Enthusiastic and outgoing personality with the ability to build rapport with students and residents.

• Ability to handle multiple tasks efficiently and in a fast-paced environment.

• Knowledge of UC Berkeley campus culture and student life is a plus.

• Proficiency in Microsoft Office, Google Suite, and familiarity with leasing software (preferred).

• Previous experience in leasing, sales, customer service, or student leadership roles (preferred but not required).

• Part-time, with flexible hours to accommodate class schedules, including some evenings and weekends.

• Must be available for peak leasing periods, particularly during move-in and move-out seasons.