Sport Shop Assistant

Canlan Sports exists to create experiences where people find their people through the power of play, because we believe everyone deserves a team. As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and more than 70 playing surfaces spanning Canada and the United States. From ice and court to turf and digital, we offer a wide array of recreational sports experiences designed to build community, foster connection, and change lives for the better.

Rate of Pay: $18.75 - $19.80/ hour

Job Summary:

Join Canlan Sports, a premier private-sector owner and operator of recreational sports complexes in North America, as a dynamic Sports Shop Assistant. This role involves providing exceptional service and sales in a friendly, organized environment.

Responsibilities:

- Implement shop opening and closing procedures diligently, based on shift requirements.
- Receive, store, and showcase products securely following established protocols.
- Demonstrate comprehensive product knowledge and participate in product knowledge seminars.
- Engage customers actively through greetings, maintaining a retail presence, and promoting sports shop products.
- Execute initiatives effectively using the ORION POS system and cash handling procedures.
- Develop and maintain skate sharpening skills and certification.
- Communicate customer questions, suggestions, or complaints to the Sports Shop Supervisor.
- Monitor stock levels and uphold cleanliness in the shop and inventory.
- Restock and maintain shop products on the sales floor as needed.
- Adhere to all Risk Management policies and procedures.
- Report any unsafe health & safety conditions promptly.
- Complete training in WHMIS, Workplace Violence, Emergency Plan, Incident Reports, and First Aid protocols.
- Wear appropriate Personal Protective Equipment (PPE) when necessary.
- Employ energy management best practices and minimize environmental impact.

Qualifications and Education:

• High school education or equivalent completion.