Communication and Engagement Specialist - Product & Experience

• →Design and implement internal communication and engagement plans across transformation programmes
• →Lead discovery sessions and workshops to understand colleague engagement needs and map communication channels
• →Create high-quality communications assets, portals, and storytelling frameworks, using approved AI tools where appropriate to support efficient content development
• →Design and build training content for upskilling audiences
• →Define success measures, track the effectiveness of engagement strategies, and collaborate with designers and stakeholders to ensure alignment with brand and messaging goals

• Experience developing communications strategies for internal change or transformation programmes
• Strong storytelling and presentation skills, including confident PowerPoint use
• Comfort working with brand guidelines and complex stakeholder environments
• Excellent verbal and written communication abilities with strong attention to detail, alongside curiosity about using approved AI tools to enhance ways of working
• Experience building training materials and working in agile teams within fast-paced consulting or financial services settings, with appropriate human review and judgement applied to AI-supported outputs

• Copywriting experience and understanding of human psychology in messaging
• Experience delivering communications and engagement activities within change management, transformation, or AI implementation programmes
• Adobe Illustrator, InDesign, and basic video production/editing skills
• Experience with SharePoint, Google Sites, or internal communications platforms
• Motion graphics or animation design capabilities
• Prior experience in consulting or Financial Services

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.