Order-to-Cash (O2C) Billing/Invoice

 

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

We believe that diversity of people and perspective gives us a competitive advantage.

 

We are seeking a candidate with extensive functional experience in the Order-to-Cash (O2C) Billing/Invoice process to join our finance team in Bangalore. The ideal candidate should possess hands-on experience in generating and validating Time & Materials (T&M), Fixed Price, and Run Rate customer invoices, ensuring timely and accurate billing in accordance with contractual terms and organizational policies. Expertise in customer master data management and ERP systems is essential. Additionally, the role requires managing Accounts Receivable (AR) Aging follow-ups and coordinating with cross-functional teams to resolve billing discrepancies and support month-end closing activities.

• →Follow up on missing and unapproved time.
• →Clear billing exceptions and initiate the billing cycle.
• →Generate fee/expense drafts.
• →Review draft invoices with contracts and route to Project Managers (PMs) for approval.
• →Regularly follow up with PMs on unapproved invoices.
• →Create fixed price invoices based on contract milestone achievements.
• →Finalize invoices and send to clients for payments.
• →Maintain billing tracker and update unbilled status.
• →Analyse discount provisions, supplemental charges, etc., and adjust invoices accordingly.
• →Periodically reconcile project-wise billed amounts with Total Contract Value (TCV).
• →Follow up with customers and PMs for overdue invoices.
• →Apply cash and update Accounts Receivable (AR) report based on payments received.
• →Update AR comments based on responses from clients and PMs.
• →Create ad-hoc invoices based on business demand.
• →Adhere to timelines and Service Level Agreements (SLAs).
• →Prepare ad-hoc reports for PMs, operations, and customers.
• →Issue credits and rebills for time corrections, rate corrections, discounts, etc.
• →Maintain client-specific exceptions and reconcile client time before issuing invoices.
• →Run pricing/variance pricing for rate changes.
• →Manage group mailbox, respond to all emails, and take actions promptly.
• →Work with upstream/downstream processes to reduce invoice corrections.
• →Collaborate with helpdesk for ERP issues related to invoices.
• →Conduct quarterly reviews and update process documents.

• Proficient in MS Excel functions
• Knowledgeable in business operations, systems, and tools
• Excellent communication and interpretation abilities
• Contributes to continuous process improvement initiatives
• Effective team player with quick learning capabilities
• Adept at working in a fast-paced environment
• Strong analytical and problem-solving skills
• Highly organized with the ability to meet strict deadlines
• Capable of prioritizing tasks and managing multiple assignments efficiently
• Meticulous attention to detail
• Possesses an analytical mindset
• Experience with PeopleSoft or other major ERP systems is advantageous

#US SHIFT - Night SHIFT
#UK SHIFT - Hybrid