Programme Manager - Insurance

Location: London (Hybrid) | Practice Area: Insurance | Type: Permanent

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  Lead delivery of complex, multi-workstream transformation programmes across insurance organisations, spanning business, operations, and technology change

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  Manage programme governance, budgets, delivery roadmaps, RAID management, and executive stakeholder communications

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  Coordinate cross-functional teams including project managers, business analysts, architects, and SMEs across underwriting, claims, policy administration, and distribution

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  Partner with senior client stakeholders to shape programme strategy, define delivery approaches, and resolve complex delivery challenges

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  Contribute to business development through proposal development, account growth, and thought leadership across the insurance market

• Significant experience leading large-scale transformation programmes within Insurance (General Insurance, Life & Pensions, or Commercial & Specialty)

• Proven consulting experience delivering complex client-facing change initiatives

• Strong understanding of core insurance operations including underwriting, claims, policy administration, and distribution

• Experience delivering digital, regulatory, or platform-led transformation programmes within regulated environments

• Strong stakeholder engagement skills with the ability to influence senior leadership and navigate matrix organisations

• Experience delivering core insurance platform transformation (e.g. Guidewire or policy administration modernisation)

• Exposure to regulatory initiatives such as IFRS17, Consumer Duty, or other regulatory-driven programmes

• Experience leading post-merger integration or operating model transformation within insurance

• Knowledge of Agile delivery frameworks combined with traditional programme governance approaches

• Professional certifications such as MSP, PRINCE2, or PMP