Senior Software Engineer- Platform Developer

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Schwab Technology Services enables the future of how clients manage their money by delivering innovative, reliable, and scalable technology solutions that support investing and financial planning.

The Schwab SRE Platform team is seeking a Senior Software Engineer – Platform Developer to join a specialized group developing shared reliability tooling for Schwab’s SRE and production support teams. The SRE Platform team focuses on empowering support teams through self-service, consolidating and scaling support capabilities, improving the production support engineer experience, and creating force multipliers through collaborative development.

As a member of the development team, you will design and build automation, shared platform services, backend integrations, and AI-enabled solutions that improve operational efficiency and reduce support toil.

This is primarily a hands-on software development and platform engineering role rather than a traditional production support position. You will partner with engineering teams, architects, product owners, and operational stakeholders to turn recurring support challenges into secure, reusable, production-ready capabilities that can be adopted across the organization.

• Delivers shared SRE Platform capabilities that measurably reduce toil, remove support constraints, and reduce duplicative tooling investments.
• Balances deep hands-on engineering with partnership, stakeholder engagement, and delivery ownership.
• Adapts quickly across projects, technologies, and evolving AI capabilities.
• Builds enterprise-ready solutions that elevate the collective capabilities of application support teams.
• Creates trust through clear communication, sound engineering judgment, and consistent follow-through.

• →Develop Platform, Automation, and AI-Enabled Solutions
• →Design, develop, and operate secure, reusable software solutions across platform automation, backend services, APIs, integrations, data workflows, and AI-enabled capabilities.
• →Convert recurring operational pain points into shared capabilities that reduce manual effort and duplicate tooling across support teams.
• →Lead development workstreams from discovery and technical design through implementation, release, validation, and adoption.
• →Contribute to AI agent development work and related AI solutions that improve operational analysis, incident triage, change validation, and other production support workflows.
• →Adapt across emerging technologies, SaaS platforms, cloud services, GitHub Actions, AI solution patterns, and other tools needed to deliver practical, measurable operational value.
• →Contribute to architecture decisions supporting scalability, security, reliability, maintainability, and long-term platform evolution.
• →Collaborate Across the Organization
• →Partner with SRE, application support, ITSM, architecture, security, and delivery teams to understand needs and jointly develop reusable solutions.
• →Engage stakeholders throughout the development lifecycle to build alignment, encourage adoption, and incorporate feedback.
• →Work effectively across multiple initiatives and technologies while maintaining clear ownership and delivery focus.

• 8+ years of software engineering experience designing, developing, and supporting enterprise applications or platforms.
• Strong hands-on Python development experience building production-grade applications, APIs, automation, data processing, and integration services.
• Experience with Java and Spring Framework, including REST API development and integrating software with enterprise applications, databases, and external services.
• Hands-on experience developing production AI applications, intelligent automation, or agentic workflows using pro-code frameworks and software engineering practices.
• Experience with CI/CD, automated testing, application security, observability, and production troubleshooting.
• Experience working in Agile delivery environments.
• PostgreSQL and SQL experience, including database design, query development, and production data troubleshooting.
• Experience developing and supporting applications deployed to PCF Application Service and Google Cloud Platform. 
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent professional experience.

• Experience with TypeScript for application and GitHub Action development.
• Experience with Robotic Process Automation (RPA), Power Automate, Copilot Studio, or comparable automation platforms.
• Experience developing solutions for SRE, incident management, change management, certificate management, operational validation, or ITSM workflows. 
• Experience in financial services or another highly regulated environment. 
• Experience mentoring engineers, influencing technical direction, and promoting reusable engineering patterns across teams.
• Cross-team collaboration and stakeholder engagement across support, engineering, and delivery organizations. 

  Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. In addition to the salary range, this role is eligible for bonus or incentive opportunities.