Patient Navigator

This role is 100% remote.  One-year experience in healthcare admissions, preferably in the mental health or substance abuse field. High school diploma or equivalent required.

10:00 pm - 6:30 am Tuesday - Saturday

We are seeking a compassionate, detail‑oriented Patient Navigator to support our Intake & Needs Assessment team at our Pennsylvania Access Center. In this role, you will be the first point of contact for individuals seeking care and will play a vital part in guiding patients and their families through the admissions process. If you thrive in a fast‑paced environment, have excellent communication skills, and have a passion for helping others access the services they need, we’d love to meet you.

• ​Complete activity assessment through patient observation and patient/family interview, obtain information on the patient’s needs, skills, interests and limitations for the development and implementation of the treat plan. 
• ​Plan, organize, direct and implement the activities within the treatment program to facilitate patient progress with treatment goals. 
• ​Plan and implement an activities program including but not limited to therapeutic leisure skills and activities, leisure education and leisure awareness. 
• ​Facilitate and lead activity sessions to improve patient mental and physical well-being. 
• ​Instruct patients in activities and techniques, such are sports, dance, music, art or relaxation techniques designed to meet their specific needs. 

• ​Develop treatment plans and implement activity interventions that meet patient needs and interests and help the patient achieve his/her treatment goals. 
• ​Plan and implement activity interventions that promote a safe use of leisure time. 
• ​Provide activity interventions to promote the development of social skills and leisure independence. 
• ​Modify activities to suit the needs of specific groups. 
• ​Direct and supervise activity staff in their implementation of the activity therapy program and services, if applicable.  

• ​Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority. 

• ​Perform other functions and tasks as assigned. 

• ​Bachelor's Degree in Therapeutic Recreation, Recreational Therapy or related field required.   

• ​Master’s degree preferred.  
• ​Two or more years’ experience in recreation in a healthcare setting with knowledge of patient population served by the facility is required. 

• ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). 
• ​First aid may be required based on state or facility. 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT