Fleet Administrator, Heavy

The purpose of this position is to support sales management, sales representatives and customers, with daily requests and to be a resource for their specific equipment requirements.  It is essential to become an expert on the product so you are capable of providing the expertise needed to assist Altorfer sales representatives and their needs. 

• Responsible for coordinating all aspects of a machine sale, from machine and attachment/work tool ordering to shipment and invoicing the customer.
• Responsible for placing all orders whether stock inventory, work tools or newly acquired business. These orders will fall in line within the heavy or compact product group and may also include ancillary (non-Cat) product lines.
• Reports all sales activity to Caterpillar through DBSi for their specific product grouping.
• Responsible for locating and/or transferring machinery to and from other Cat dealers to fulfill a sale.
• Develop good working relationships with Caterpillar dealers, Caterpillar personnel, and outside suppliers
• Effectively communicate shipping instructions/information to the Central Transportation Manager (or designated freight hauler) to ensure that the Customer specific instructions are achieved.
• Set up demonstrations and equipment loaners for sales representatives, as well as follow up with the sales reps to ensure adherence to policy.
• Initiate requests to the Service Department for PDI’s, along with additional work needed per customer specifications.
• Keep sales representatives and sales management team aware of product problems, delivery issues, etc.
• Responsible for entering received equipment, relieving sold, rented, and demo/loaned machines out of the system within 24 hours of receiving appropriate paperwork.
• Inventory and DBSi system reconciliation
• Processes all new, used and rental sales invoices to customers.
• Provide backup support for all coordinators to ensure successful execution of job functions during absence of coordinator.
• Keep sales representatives informed as to status of sold machines.
• Provide all necessary reporting on a timely basis. This will include initial review so that any noncompliance or issues are effectively communicated to the Sales and Operations Manager.

• Bachelor’s degree or equivalent relevant work experience.
• Previous background in Construction or Agriculture equipment market preferred.
• Military and veterans encouraged to apply
• Previous experience working with DBSi system or able to learn the DBSi system is needed to perform this job effectively.
• Strong organization skills and ability to manage a constantly changing workload.
• Strong financial negotiating skills needed.
• Proven leadership and strong customer service skills.
• Good interpersonal skills and an ability to work with others.
• Some local travel will be required
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will primarily work in an office environment. May sit at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. Some local travel will be required. Must be able to walk, bend, lift up to 20 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.