Senior IT Systems Analyst - Epic Hospital Billing Administration / HB Admin

The Senior IT Systems Analyst is responsible for the development, configuration, continuous improvement and support for hospital system applications, primarily Epic Hospital Billing (HB) .  The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications.

• →Translate best practices in Epic Revenue Cycle, specifically Resolute Hospital Billing, into application and workflow designs.
• →Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.
• →Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.
• →Provides ongoing analysis, technical and functional support for systems throughout the organization.
• →Independently manages assigned project tasks to remain on track with timelines; proactively communicates risks, delays and issues.
• →Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.
• →Represents application area in operational meetings at corporate, service line and facility levels.
• →Mentors teammates in application design and support.
• →Leads testing efforts and ensures issues are identified, tracked, reported on and resolved in a timely manner.
• →Participates in business continuity planning and assists with the development of disaster recovery measures.
• →Participates in after-hours support On-Call rotation.

Job Requirements:

• BA/BS degree or equivalent.
• 4+ years of experience in applicable business area (clinical, operational or IT systems support).
• Experience in data analysis and report generation with Epic Slicer Dicer and Reporting Workbench.
• Current Epic Resolute Hospital Billing Administration certification.
• Knowledge of end-to-end revenue cycle and best practices.
• Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.
• Strong understanding in the areas of application technology and system design.
• Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
• Excellent oral and written communication skills.

Preferred Job Requirements:

• 3 years of experience working within Information Technology implementing and supporting applications
• Experience working in a healthcare environment, Epic Resolute Hospital Billing or healthcare IT.
• Experience with regulatory reporting and regulatory requirements in applicable clinical area.