Customer Service Representative

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Customer Support SpecialistCustomer

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Quick Summary

Overview

Overview Looking to TRADE UP to a better opportunity? Baldwin Cooling, Heating, Plumbing, and Electrical is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team.

Key Responsibilities

Manage incoming calls from customers Schedule and manage customer estimates Identify and assess customers’ needs to achieve full satisfaction of work provided Manage customer and technician schedules Renew and manage maintenance agreements Build…

Requirements Summary

1-5 years of call center or customer support experience preferred Valid driver’s license with clean motor vehicle record Experience with MS Office products preferred Experience with Service Titan preferred

Technical Tools

ms-officecustomer-support

Looking to TRADE UP to a better opportunity? Baldwin Cooling, Heating, Plumbing, and Electrical is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team.

What We Offer

~1 min read

✓Uncapped Pay Potential

✓Medical, Prescription, Dental, Vision Insurance

✓Disability and Term Life Insurance

✓Matching 401(k)

✓On-going training & development and growth opportunities

✓Paid Holidays

✓Paid Time Off (PTO)

Responsibilities

~1 min read

→1-5 years of call center or customer support experience preferred
→Valid driver’s license with clean motor vehicle record
→Experience with MS Office products preferred
→Experience with Service Titan preferred

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).

If this sounds like the perfect opportunity for you, don’t wait! Apply today!

We are an Equal Employment Opportunity Employer

Job Type: Full-time

Salary: $15.00-19.00 per hour

Benefits: