Medical Assistant, Certified

Position: Certified Medical Assistant

Shift: Full-time | Day Shift

Department: Cardiology 7th St Ste 205

Location: St. Petersburg, FL

Position Summary Performs patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.

Essential Functions • Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. • Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities. • Supports and demonstrates effective and professional communication with patients and family members. • Works collaboratively with the administrative and operations staff. • Gathers patient data through interview and observation. • Assists patients and families with preparation for examination. • Assists the physician or APP during examination and procedures. • Demonstrates competency in specific tasks and skills as defined by the practice. • Provides routine treatments and administers approved medication types. • Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies. • Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation. • Processes incoming and outgoing calls independently and professionally using sound clinical judgment. • Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider. • Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards. • Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients in their assigned department and/or unit. • Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies. • Practices efficient use of supplies. • Assists the business office as needed with reception, scheduling, and discharge of patients.

Education/Training • High school graduate or equivalent. • Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required. Licensure/Certification • Maintains current BLS Healthcare Provider Certification – and • Maintains current certification or registration by one of the following agencies: • Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com) • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org) • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com)