Patient Navigator - Dental

The Patient Navigator is a member of the clinic interdisciplinary team responsible for facilitating improved health care access and quality for BRH patients through advocacy and care coordination to address social determinants of health (SDH). Responsibilities include:

• →Screens patients for the eligibility of and assists with completion of needed applications and paperwork for:
  • →sliding fee scale/discount fee program
  • →subsidized health insurance programs
  • →charity care programs, including local hospital applications
  • →medication assistance programs
  • →addressing legal issues
  • →other programs that assist with social determinants of health (i.e. food insecurity, housing insecurity, transportation insecurity) 
• →Conducts enrollments into programs when possible, and provides referrals to partner agencies, as appropriate.
• →Maintains certification as a Certified Application Counselor for the organization and completes all required training(s) to maintain certification.
• →Provides Senior’s Health Insurance Information Program (SHIIP) counseling to Medicare beneficiaries, as requested.
• →Educates patients on health center advocacy and voter registration and provides related assistance.

• Bachelor’s degree in healthcare or social services related field, preferred. Equivalent combination of education and experience is acceptable.
• Familiarity with Medicaid, Medicare, Health Insurance Marketplace, private health insurance, SNAP, and other local, state, or national social safety net programs strongly preferred.
• Ability to be certified as a Certified Application Counselor (CAC) and Senior’s Health Insurance Information Program (SHIIP) counselor within one month of hire.
• Valid driver’s license and reliable transportation, required.

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.