New York - Supervisor (Full-time) Canisius University Bookstore

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide.  We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education.  Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work every week, year round for at least 30 hours each week as a full-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.

As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service.  You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions.  You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.

• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.