Cisco Data Analyst Level 1

• →Bachelor's degree or relevant experience.
• →Proven experience in Sales, Service and/or Customer Success operations with strong empathy for stakeholders and customers
• →Project management, data analysis and reporting with related toolset expertise:
  • →Excel (3-5 years’ experience)
  • →SharePoint
  • →Databases
  • →Get & Transform (Power Query)
  • →Visual Studio
  • →Microsoft SQL Server (1-2 years’ experience)
  • →SSIS (1-2 years’ experience)
• →Ability to manage influence through persuasion, negotiation, and consensus building
• →Excellent communication and presentation skills, experience working with cross-functional teams
• →Must be able to operate in a fast paced, high stress environment and handle ambiguity
• →Demonstrated desire for continuous learning and improvement.

• Minimum of 3+ years’ experience in two of the following testing toolsets or frameworks: Excel, Microsoft Office

Human Relationship Skills  

• Speaks with clarity, articulation, and is aware of own non-verbal communication.
• Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress.
• Demonstrate ability to learn quickly and thrive in high-energy team environment.
• Strong written and spoken communication skills.
• Must be able to work independently, as well as with a team.
• Ability to function in a diverse work environment.
• Experience in a customer service role.

Additional Abilities  

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Relationships

Reports to: Delivery Manager

Works with:  

• Serves client customers
• Cayuse

Working Conditions

• Normal physical conditions
• General office environment
• Must be able to sit for long periods of time looking at computer screen
• May be asked to work a flexible schedule which may include holidays
• May be asked to travel for business or professional development purposes
• May be asked to work hours outside of normal business hours