Counselling Coordinator

• →Service Coordination: Oversee the delivery of high-quality counselling services.
• →Team Management: Recruit, train, and manage a team of counsellors, ensuring they are supported and their work is monitored.
• →Therapeutic Oversight: Review all referrals, conduct assessments to determine suitability for counselling, and manage client allocations. You will also provide direct counselling services as part of your role.
• →Clinical Supervision: Engage in clinical supervision according to the BACP/UKCP ethical framework.
• →Professional Development: Take responsibility for personal development, identifying training needs, and participating in regular supervision and appraisal.
• →Leadership: Collaborate with the wider leadership team to identify areas for improvement and champion a trauma-informed approach to care.

This post-holder will be directly managed by the local Service Manager, and will be responsible for fulfilling the following duties:

 

• Recruitment and Training: Lead on a rolling cycle of recruitment and training of volunteer counsellors and counselling students, ensuring that all counsellors and students meet agreed minimum criteria and work to ethical and professional standards.
• Support and Supervision: Ensure that all counselling students and volunteer counsellors receive high-quality induction, training, clinical supervision, ongoing support, and appraisal. Complete course-related paperwork and reports.
• Service Development: Work with line managers to support and develop the Counselling Service.
• Advocacy: Promote the value and efficacy of counselling volunteering across the partnership and externally.
• Innovation: Identify new opportunities for counselling volunteering roles within the service and the organisation.
• Compliance: Ensure that counselling students and volunteers adhere to CGL policies and procedures, with a particular focus on safeguarding, case management, and information security.

• Professional Level 4 (minimum) Counselling Qualification and working towards BACP accreditation Qualified at Level 4* diploma (or above) with four years of post-qualified experience
• Working towards a diploma in Therapeutic Counselling Supervision or equivalent that adheres to BACP ethical principles
• An excellent knowledge of a wide range of therapeutic approaches including CBT, TA, and Person-Centred approaches
• Proven leadership skills
• Ability to train counselling students and volunteers to support service users utilising a variety of interventions

 

 

 

 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

CGL points 31 to 33 (£36,101.10 - £38,114.53)

N/A - Outside London Weighting Area

27/9/2026

Rachel Osuji | Rachel.Osuji@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.