Packing Assistant - Be Smoke Free

 

 

• To pack medications as directed through our Quit Manager system.
• Provide new and existing service users with a friendly and welcoming experience, ensuring that queries are dealt with promptly and efficiently.
• Contribute to managing an effective packing system. Ensuringmedications are chosen and packed correctly, and the Expiry Dates and Batch Numbers are recorded correctly.
• Access and record accurately on Delivery Request Spreadsheets
• Help to manage our delivery process and work alongside Community Engagement couriers to organise delivery routes.
• Providing basic advice and information on the service offered. Have an awareness of the wider organisation.
• Take messages for staff and update case management contacts where appropriate.
• Support the team with the packaging of medications for delivery. This also include helping to manage the medication spreadsheet.
• Ensuring a safe and organised storage of medication through puttingaway deliveries promptly and efficient stock rotation.
• Provide new and existing service users with a friendly and welcoming experience, ensuring that queries are dealt with promptly and efficiently.
• Ensuring stock management procedures are being followed by conducting regular stock management checks and any stock that is low is escalated when appropriate.
• Ordering medication stock and office equipment to enable efficient packing from suppliers when required.

 

• Ability to maintain confidentiality and act within professional boundaries.
• Experience of communicating clearly and effectively with service users and team members.
• A commitment to seek learning opportunities to improve and broaden your own professional knowledge and skills and tocontribute to and where relevant oversee the learning of others.
• Excellent communication skills and organisational skills.
• Willingness to actively participate in regular supervision.
• Willingness to attend induction training and ongoing development training.
• IT literacy, including use of Microsoft packages and databases.

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service 
• Flexible working arrangements 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

  

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

Salary is subject to review in line with the 2025/26 pay award.

CGL SPOT (20) (£26,091.00 - £26,091.00)

N/A - Outside London Weighting Area

22/5/2026

13/5/2026

Liv Jaremi | liv.jaremi@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.