Quality Lead

 

• Lead mortality investigations within the service and produce internal and external reports (for example, coroners reports and CQC notifications)
• Maintain internals records in regards to CQC report submissions
• Provide quality assurance (QA) support for external facing reports
• Train and coach managers in investigation and report writing skills
• Triage and identify risk to the organisation and service users
• Working alongside local and regional leadership teams to support improvement planning
• Recognise when policies and procedures aren't working and increasing risk to the organisation and / or service users
• Oversee the quality of the incident reporting process and investigation procedures

 

 

  

• Be an excellent communicator, both verbal and written with good IT skills  
• Proactive and able to work on own initiative with excellent time management and prioritising skills  
• Contribute to the overall performance of the service to ensure that contractual output targets are achieved 
• Maintain excellent communication and reporting systems with relevant regulatory bodies and the Patient Safety Team within the Local Authority 
• Develop good communication networks to share learning across the region and the organisation 
• Ensure that constructive, positive, and supportive relationships are maintained with relevant stakeholders 

  

 

  

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme  
• Contributory pension scheme  
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.  
• A friendly and supportive team  
• Training, career development & progression opportunities  
• Refer a friend scheme and receive £250 in vouchers if candidate is successful.  

 

  

  

 

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you. We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles. There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you. 

CGL points 32 to 34 (£37,088.51 - £39,129.53)

N/A - Outside London Weighting Area

3/9/2026

20/8/2026

Austin Sanderson | austin.sanderson@cgl.org.uk | 07867492276

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.