Recovery Coordinator

 

• →In this role, you will manage a structured caseload of clients, maintaining consistent engagement while delivering high-quality, outcome-focused support. You will provide tailored interventions based on individual needs, balancing empathy with a clear focus on progress and accountability.
• →A core part of the role involves maintaining accurate, timely, and detailed case records, using digital systems effectively to support safe and consistent care. A strong understanding of safeguarding is essential, including the ability to confidently identify, assess, and respond to risk.
• →You will work collaboratively with external agencies and partner organisations, contributing to a coordinated and professional approach. The role requires the confidence to have open, constructive conversations, including appropriately challenging behaviours when needed to support positive change.
• →The service operates flexibly to meet client needs, including a late opening during the week and Saturday morning provision. Recovery Coordinators take part in a rota to support this.
• →The role is primarily based at Richmond House, however flexibility is required as some service users may be unable to attend the service due to health or mobility issues. In these cases, you will be expected to undertake home or hospital visits to ensure continuity of care and engagement.

 

 

• You are a clear communicator with strong active listening skills, able to build respectful and professional relationships with individuals from a wide range of backgrounds.
• You are comfortable working in a fast-paced, dynamic environment, able to prioritise effectively and respond to changing demands without losing focus on your own responsibilities.
• You bring a balanced and boundaried approach to support work—able to show compassion while maintaining professional boundaries and personal accountability. You are confident managing a caseload and taking ownership of your work, including completing administrative tasks to a high standard.
• You are attentive to detail and recognise the importance of accurate record-keeping as part of delivering safe and effective services. Strong IT skills are essential, as is a willingness to engage with systems and processes that support quality and compliance.
• You are also comfortable contributing to a team environment where colleagues support and challenge each other constructively, with a shared focus on delivering the best outcomes for clients.

 

 

This is a varied and rewarding role where no two days are the same. You will work closely with individuals to support their recovery and wellbeing, while being part of a supportive, accountable, and collaborative team that is focused on making a meaningful difference.

 

 

This role involves a two-stage interview process:

 

This is a full-time position, and we are unable to consider part-time or flexible working requests for this role.

 

  

  

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 23 to 28 (£28,557.79 - £32,802.41)

N/A - Outside London Weighting Area

9/7/2026

1/7/2026

Adamina Soroka | adamina.soroka@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.