Recovery Worker - Homelessness Team

Croydon | Full Time | 37.5 Hours | Permanent

 

Yet every day, people across Croydon face the reality of sleeping rough, living in temporary accommodation or moving between insecure living arrangements. Alongside homelessness, many are navigating challenges linked to substance use, physical health, mental health, trauma, social isolation and exclusion.

At Change Grow Live, we believe that everyone deserves the opportunity to build a healthier, safer and more fulfilling future.

We're looking for two Homelessness Team Recovery Workers to join our Croydon service and help some of the most vulnerable people in our community access the support, services and opportunities they need to move forward.

Guided by our values to Be Open, Be Compassionate and Be Bold, you'll be part of a team that believes lasting change is possible, no matter where someone's journey begins.

Nobody chooses a life without stability, security or support.

People experiencing homelessness often face multiple and interconnected challenges that can create barriers to accessing healthcare, treatment, housing and wider community services. Too often, they are required to navigate complex systems at a time when stability can feel out of reach.

This role helps change that.

As a Homelessness Team Recovery Worker, you'll act as a vital link between individuals, accommodation providers, healthcare services, local authorities and community organisations. You'll help people access the right support at the right time, ensuring they are connected to services that can improve their health, wellbeing, social inclusion and housing outcomes.

Whether supporting someone into treatment, helping them engage with health services or coordinating support during a move into accommodation, your work will help create opportunities for sustainable change and greater independence.

Every conversation has the potential to build trust. Every intervention has the potential to change a life.

This is more than a recovery role.

It's an opportunity to work at the heart of a partnership approach that brings together housing, health, social care and community organisations to improve outcomes for people experiencing homelessness.

Working across Croydon, you'll spend time building relationships with individuals in hostels, shelters, temporary accommodation and community settings, helping them access the support they need to achieve their goals. You'll work proactively to engage people who may have previously found services difficult to access and help create pathways that are responsive, inclusive and person-centred.

You'll coordinate support across a range of partners, ensuring people are connected to treatment services, healthcare providers, housing teams, peer support networks and wider community resources. By advocating for those you support and working collaboratively across multiple agencies, you'll help remove barriers, strengthen engagement and promote continuity of care.

No two days will be the same. One day you may be attending a multi-disciplinary meeting with health and housing colleagues. Another might involve supporting an individual to access treatment, reconnect with services or move successfully into longer-term accommodation.

Throughout it all, you'll be helping people recognise their strengths, build confidence and take positive steps towards a healthier and more stable future.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

 

When applying, please focus on demonstrating how your skills, experience and values align with the requirements of the role. We recognise that relevant experience can be gained through a variety of professional, voluntary and lived experience settings.

 

 

 

We reserve the right to close this vacancy early if we receive a high volume of applications, therefore early application is encouraged.

 

 

 

 

 

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Outer London Weighting (£2,250.61)

27/9/2026

Damion Mulrain | Damion.Mulrain@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.