Sr. Analyst, IT QA

• →Bachelor’s Degree in computer science, engineering, or related field
• →3-5 years of experience in Software Quality Assurance or quality control engineering

• Familiar with test automation tools: UFT/Selenium
• Familiar with postman test/ soap UI/ UI portals/DB testing
• Automation knowledge is preferred
• Strong understanding of Agile/Scrum development methodologies
• Demonstrated experience with test automation frameworks and tools
• Solid understanding of modern software architectures, including APIs, microservices, and data-driven systems
• Proven ability to mentor, influence, and lead without direct authority

• Hands-on experience with quality lifecycle AI automation tools like AWS Nova are a strong plus, but also test automation tools like Selenium, REST-assured, Postman, or similar
• Familiarity testing .NET, Python applications and SQL Server backend DB is required but Javascript, Ruby on Rails is also a plus
• Experience integrating quality practices into CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps)
• Direct experience with AWS cloud resources to quickly navigate different application layers
• Exposure to performance, security, or accessibility testing
• Experience working in regulated or compliance-driven environments, particularly in the pharmaceutical and health insurance fields
• Ability to write, debug, and review production-level code in at least one programming language

• Process Knowledge: Identifies, documents, and monitors key processes needed to achieve successful business results. Maps and documents processes. Develops framework for process improvement. Identifies and documents processes within area of responsibility. Seeks guidance on aspects of process that are out of immediate scope. Drafts procedures that comply with the process. Implement process improvement recommendations within the context of overall business processes.
• Decision Quality: Ability to make appropriate, informed and timely decisions while ensuring compliance with company policies, practices and core values. Uses a combination of analysis, knowledge, experience, and judgment to make decisions. Makes effective decisions, even in the absence of complete information. Evaluates and prioritizes factors, weighs decisions in order to reach a sound and effective solution to a problem.
• Service Orientation: Anticipate, identify, and address the needs of customers/clients, sometimes before those needs are voiced. Actively looks for ways to help people; ability to be thoughtful, empathetic to the needs of others. Is prompt and courteous in ensuring that the customer's immediate needs or complaints are satisfied. Focuses on improving the level of service provided to external and internal customers.
• Consultation Communication: The ability to provide guidance to organizational stakeholders. Offers solutions based upon best practices, generates specific organizational interventions (e.g., culture change, change management, restructuring, training, etc.) to support organizational objectives.

Compensation & Benefits:  

This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.   

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.  

Time-Off & Holidays:  ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is pro-rated based on an employee's first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.  

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.