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Bell/Valet Captain

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Quick Summary

Overview

Overview Supervises, trains, schedules, and evaluates Bell Persons, Door Persons, and Drivers ensuring that all procedures are performed to the hotel's standards. Performs the daily responsibilities of these positions and assists where necessary to ensure optimum service to guests/visitors.

Key Responsibilities

Greet all guest entering and leaving the Lodge at Suncadia; Assist guest with information when in front of the Lodge and in Main Lobby; Assist guests with Luggage storage; Valet cars with expert care and professionalism.

Requirements Summary

High school diploma or equivalent preferred; Valid WA Driver License; Dedication and commitment; Friendly and outgoing; Patience and maturity; Ability to learn from experience; Must be able to act and respond quickly.

Technical Tools

Other

Supervises, trains, schedules, and evaluates Bell Persons, Door Persons, and Drivers ensuring that all procedures are performed to the hotel's standards. Performs the daily responsibilities of these positions and assists where necessary to ensure optimum service to guests/visitors.

Salary: $19.00/hour

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

What We Offer

~1 min read

✓Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more

✓Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!

✓A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year

✓Travel is good for the soul: Experience destinations around the country with team member hotel discounts

✓Growth: Opportunities for internal career growth and expansion

✓Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament

✓Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

Responsibilities

~1 min read

→Greet all guest entering and leaving the Lodge at Suncadia;
→Assist guest with information when in front of the Lodge and in Main Lobby;
→Assist guests with Luggage storage;
→Valet cars with expert care and professionalism. Report any damage on all valet vehicles.
→Assist with check-ins & Bell/Valet Service calls when needed;
→Open passenger doors of incoming cars; and doors located in The Lodge
→Provide umbrellas to guest walking in & out of the Lodge when raining & snowing;
→Provide prompt and courteous service to all guests to ensure all experiences are distinctively supreme;
→Follow all Suncadia Resort policies while constantly striving to help the guests;
→Follow Suncadia Resort dress code;
→Complete shift check list and necessary reports
→Handle all guest belongings with utmost care to prevent breakage or loss. This includes, but is not limited to, guest luggage, valet keys, and personal effects.
→Keep Bell Storage area clean and free of all unnecessary items;
→Follow all safety procedures;
→Other duties as assigned.

Requirements

~1 min read

High school diploma or equivalent preferred;
Valid WA Driver License;
Dedication and commitment;
Friendly and outgoing;
Patience and maturity;
Ability to learn from experience;
Must be able to act and respond quickly.
Must be a United States citizen or possess a valid work permit;
Ability to work a flexible schedule that will include evenings, weekends and holidays.