ServiceNow Support, Mid-Level

United StatesRemotemid

OtherMid

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Quick Summary

Key Responsibilities

Provides day-to-day platform support/configuration for TSA ServiceNow ITSM/ITOM. Supports enhancements, testing, documentation, and O&M handoff.

Requirements Summary

3-5 years supporting ServiceNow or similar ITSM tools; incident/request, change/release,

Technical Tools

OtherMid

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Role

~1 min read

DMI, LLC is seeking a ServiceNow Support to join us.

Responsibilities

~1 min read

→Provides day-to-day platform support/configuration for TSA ServiceNow ITSM/ITOM.
→Supports enhancements, testing, documentation, and O&M handoff.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Requirements

~1 min read

3-5 years supporting ServiceNow or similar ITSM tools; incident/request, change/release, CMDB support concepts;
Strong runbooks/SOP/test evidence habits; mandatory skills include ServiceNow and ITSM