ServiceNow Intern- Spring 2027

At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.

Our “work from where you do your best work” strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow — people, communities, money and dreams.

• Must be currently enrolled as a student pursuing a degree in Information Systems, Information Technology, Computer Science, or a related field at the University of South Florida, University of Tampa, or University of South Carolina.
• Interest in IT Service Management (ITSM), workflow automation, and enterprise platforms.
• Familiarity with ServiceNow concepts (IT support incidents and requests, change requests, and network fundamentals are preferred).
• Basic understanding of IT support processes and service delivery concepts.
• Strong attention to detail and ability to communicate timely, clearly, and to work collaboratively in a team environment.
• A strong willingness to learn and demonstrate in practice new IT concepts.

• Must be able to sit for extended periods of time.
• Must be able to read, write, speak and type English.
• Must be able to hear and use a telephone and/or video conference equipment and software. 
• Use of computers requires repetitive keystrokes.

• This role is fully remote, with the option to work from our HQ or retail locations.
• Hands-on tasks may include authoring or assisting with departmental and system documentation.
• Must be able and willing to collaborate on camera via Microsoft Teams and Cisco WebEx.
• Standard Business hours are 8:00am- 5:00pm, Monday- Friday.
• Requires a minimum of 20hrs/week.
• Interns will have flexibility around school schedules. Please note schedule will not exceed 29hrs/week.

Apply online now!

An Equal Opportunity Employer Minorities/Females/Veteran/Disabled