careers-iomart24mo ago

Service Desk Engineer

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OtherService Desk Engineer

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Quick Summary

Overview

What you'll be doing:

Key Responsibilities

• Working in a shift rotation as part of our 24x7 service operation. • Act as the second and third level of escalation for technical issues, providing expert assistance to Level 1 Support Engineers.

Requirements Summary

• Excellent communicator – fluent written and spoken English is MUST • Bachelor’s degree in computer science, Information Technology, or related field; relevant work experience may substitute for formal education.

Technical Tools

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Responsibilities

~1 min read

• 24 days leave plus 8 festival holidays • Food Provided • Provident Fund • Exam fee and training funding • Healthcare Scheme. • Enhanced maternity & paternity leave • Employee Assistance Programme • Employee Wellbeing policy • Mobile reimbursement policy • Employee Referral Scheme Individual Training & Development Plans.

Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365.

Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas:

Azure infrastructure managed service
Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop
Managed Security and SOC with Microsoft Defender, Sentinel

Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first please feel free to contact me on careers@iomart.com

We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.