Business Support Manager - Dusseldorf

Business Support Manager DACH

at Kyowa Kirin International plc

Dusseldorf, Germany

At Kyowa Kirin International (KKI), our purpose is to make people smile. This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those that need it most. We’re an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping our people to take bold actions that deliver life-changing solutions sooner. Our culture is rooted in our values: Teamwork, Commitment to Life, Innovation, and Integrity. They help us to push boundaries to deliver extraordinary impact and make KKI a brilliant place to work.

Independently support the entire Kyowa Kirin DACH organisation in administrative, organisational, and logistical processes and to lead the Business Support department (including personnel management). The role helps ensure the smooth operation of all departments at all times through efficient workflows, proper and accurate execution, and coordinated collaboration

• →Responsible for coaching, leading, and managing the Business Support division while fostering innovations that make work more efficient
• →Independently handling tasks that arise within the Business Support department
• →Ensuring compliance with legal regulations
• →Budget responsibility for the Business Support department in coordination with supervisors/CGM
• →Organising, planning, and managing internal and external events
• →Support for local/national events
• →Support for the organisation of external congresses and conferences (including travel arrangements for HCPs and KKI employees)
• →Management of documents, purchase orders and invoices
• →Coordination with the respective line manager regarding cross-functional onboarding and training plans, including scheduling

Position Requirements

• Completed business or comparable training, as well as very good English skills
• Extensive experience and expertise in the areas of responsibility described above
• Very good knowledge of MS Word, Outlook, PowerPoint, and Excel; knowledge of Veeva, Concur, and CRM systems is a plus
• High level of service orientation, self-organisation, and personal responsibility
• Strong technical understanding of processes, systems, and administration
• Ability to work in a team and willingness to collaborate across functions
• Position requires primary office presence (mandatory core hours in the office on Tuesdays and Wednesdays); hybrid work is possible on the remaining days of the week (working from home)
• Occasional travel and commuting, including overnight stays, as well as participation in national meetings and international conferences

Kyowa Kirin International is an equal opportunities employer.

No agencies please.