Senior AI/ML Engineer – Service Assurance

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Machine Learning EngineerData

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Quick Summary

Key Responsibilities

Own the end-to-end lifecycle of AI/ML models for service assurance, covering anomaly detection, event correlation, root cause analysis, and capacity/traffic forecasting. This includes data discovery,

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Machine Learning EngineerData

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the Role

~1 min read

As a Senior AI/ML Engineer, you will be at the heart of transforming our Service Assurance capabilities.

Your mission will include (and not be limited to) leverage cutting-edge AI to predict and prevent service disruptions, automate root cause analysis, and ensure our network runs with unparalleled reliability.

You will be responsible for exploring service and network data, designing and implementing AI/ML and agentic capabilities on top of Splunk and Ciena Blue Planet UAA, and industrializing these solutions into production-grade features.

This role combines hands-on data exploration, model development, and solid software engineering to deliver advanced analytics for anomaly detection, event correlation, root cause analysis, and forecasting.

Responsibilities

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→Experience with Splunk or equivalent observability tooling in a telecom/IT operations context.
→Exposure to service assurance or network operations concepts (e.g., alarms, incidents, SLAs, topology, OSS/BSS).

You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.

What We Offer

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• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.