Systems Technical Lead

When Tier 1 and Tier 2 can't solve it, this role does. As the Tier 3 Technical Lead, you're the technical authority for cloud infrastructure, endpoint management, collaboration platforms, and enterprise content systems — resolving the issues that require real depth, building the automation that prevents recurrence, and maintaining the governance standards that keep a regulated healthcare environment compliant. The platforms you manage are the ones the entire organization depends on daily.

• Bachelor's degree in Information Technology or a related field preferred, or equivalent experience
• 3+ years of hands-on experience supporting both macOS and Windows environments
• Hands-on experience administering enterprise content management or SaaS platforms; Box administration strongly preferred

• Expertise in Microsoft 365 administration and Azure Active Directory / Entra ID
• Experience with Intune, Jamf, Meraki, and modern device management for laptops and mobile devices
• Proficiency in scripting and automation using PowerShell, Python, or similar tools
• Experience with identity and access management including SSO, OpenID, and SAML
• Experience packaging and deploying applications across macOS and Windows
• Familiarity with DLP policies, access controls, retention, audit, and classification features across content management platforms
• Understanding of how content platforms intersect with HIPAA or SOC 2 compliance a plus
• Industry certifications in Azure, AWS, Cisco, CompTIA, Jamf, or related platforms a plus

Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to talent@personifyhealth.com. View all legitimate openings at personifyhealth.com/careers.