IT Systems Administrator

Established in 2004, Prime Controls, L.P. is a family-owned Systems Integration and I&C Construction firm dedicated to meeting clients’ industrial automation and control requirements. As a Main Automation Contractor, we offer comprehensive solutions, supported by our size, expertise, and extensive experience. With a professional team of 1000+ employees, Prime Controls serves customers nationwide from our Dallas, Texas headquarters and offices throughout the United States. Our mission is to deliver the highest quality professional services while prioritizing our employees’ well-being and fostering an exceptional workplace environment. 

Supports the IT Service department’s customer-facing server infrastructure design, procurement, deployment, and support. Takes day-to-day direction from the IT Service Supervisor supporting customer project activities.

 

• Support server, virtualization, and storage design, procurement, and provisioning across a variety of manufacturers (primarily Dell servers, Windows Server OS, and VMware ESXi/vSphere).

• Work efficiently as part of a multidisciplinary IT services team.

• Effectively and professionally communicate with colleagues and customers at varying levels of technical detail and complexity regarding direct areas of responsibility in both pre-deployment/design/planning and support capacities.

• Assures that all system changes are properly tested and documented with both Visio diagrams and supporting written documentation prior to implementation.

• Possess a basic working knowledge of layer 2 and layer 3 networking fundamentals to assist in infrastructure and solution design, troubleshooting, and planning.

• Communicates effectively to provide optimal support and to promote a professional climate throughout the organization.

• Responds to (and resolves, where applicable) tickets assigned through customer support ticketing systems.

• Assists in product evaluations as directed by the IT Manager.

• Mentors team members who show interest in these areas of responsibility.

• Travel should not exceed 15%

 

 

The Basic

• →3+ years of experience in systems administration or IT support, ideally in an industrial or project-based environment
• →Proficiency with Windows Server and client OS platforms
• →Experience with virtualization technologies (VMware, Hyper-V, etc.)
• →Familiarity with Active Directory, DNS, DHCP, and Group Policy
• →Strong troubleshooting skills and an ability to work independently and within cross-functional teams
• →Excellent organizational and documentation habits
• →Service-oriented attitude eager to learn and support a multi-disciplinary, diverse team

 

The Preferred

• →Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field
• →Relevant certifications (CompTIA Server+, Microsoft MCSA, VMware VCP, etc.)
• →Scripting proficiency (PowerShell, Python, Bash, etc.)
• →Experience with building and quoting server, endpoint, and storage configurations (Dell Configurator, SuperMicro Configurator, CDW, etc.)
• →Familiarity with container technologies (Dockers, Kubernetes, etc.)
• →Experience working with OT or control system infrastructure and SCADA applications
• →Familiarity with industrial cybersecurity frameworks and secure configuration practices
• →Familiarity with enterprise storage (Dell PowerVault/Store, HPE Nimble, Pure, QNAP, vSAN, Nutanix, etc.)

 

Physical requirements and work environment expectations vary by position. Generally, roles at Prime Controls may involve moderate noise, occasional exposure to outdoor weather conditions, and, depending on the role, work at heights or around airborne particles and electrical components. Physical activities may include standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, or crawling, as well as the use of hands, arms, and voice communication. Some roles may require lifting and/or moving up to 50 pounds. Vision requirements may include close vision, distance vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Prime Controls is an Equal Opportunity Employer/Affirmative Action/Veteran/Disabled employer.

 

As a federal contractor, Prime Controls is required to participate in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.