Operational Services Technician

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OtherTechnician

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Quick Summary

Key Responsibilities

• Oversee automated alerts, dashboard metrics (latency, throughput, uptime), and the incident queue.• Prioritize, document,

Technical Tools

OtherTechnician

The candidate will serve as the primary operational liaison for the end-to-end lifecycle of satellite, cellular, and cloud managed services. The specialist ensures service excellence and financial health through proactive monitoring, rigorous asset management, and technical documentation to support impactful technology for the warfighter. The candidate shall provide comprehensive support for logistics and supply chain operations, incident management, and operational readiness.

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An ACTIVE Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance.

Requirements

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• Demonstrated ability to develop logistic support requirements, identify and establish linkages between functions and tasks common to multiple organizational missions.

• Strong understanding of IT Service Management (ITSM) principles and practices (e.g., ITIL certification preferred).

• Exceptional analytical skills with experience in financial oversight, budget monitoring, and cost management.

• Excellent written and verbal communication skills, with the ability to translate complex technical and financial data into clear, actionable advice for customers.

• Ability to work independently and as part of a team.

SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world.

Responsibilities

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We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact.Get Involved in Giving Back

We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year.

SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer’s success.

We don’t just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture.

We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve.

What We Offer

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✓Employee Ownership: Work with the best and help build YOUR company!

✓Family focus: Work for a team that recognizes the importance of family time.

✓Culture: Add to our culture of technical excellence and collaboration.

✓Dress code: Business casual, we like to be comfortable while we work.

✓Resources: Excellent facilities, tools, and training opportunities to grow in your field.

✓Open communication: Work in an environment where your voice matters.

✓Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development.

✓Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more.

✓Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite.

✓Food: We have a lot of food around here!