General Manager - Pest Control

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family. 

The Branch Manager oversees daily operations, ensuring alignment with business goals, sales targets, and KPIs while fostering a high-performance, inclusive work environment. Responsibilities include recruiting, training, and developing staff, ensuring compliance with safety protocols, company policies, and regulations. The Branch Manager also handles escalated customer issues, upholds service standards, and works to maximize branch profitability and performance. This position is on-site and reports to our Omaha, NE branch. 

• →Oversee daily branch operations and performance, ensuring alignment with business goals, sales targets, revenue budgets, and KPIs, while fostering a high-performance, inclusive, and accountable work environment. 

• →Recruit, train, and develop management and staff, ensuring all employees are well-versed in safety protocols, company policies, and procedures, with training records properly maintained. 

• →Ensure branch compliance with local, state, and industry regulations, including licensing requirements, safety standards, and business laws. 

• →Handle escalated customer issues and incidents, uphold company service standards, and work to maximize branch profitability and overall performance. 

• Must have a bachelor's degree in a related field and/or 2+ years of management experience in pest control.  

• Must have state-required pest control operator licensing. 

• Must be 21 years of age or older and possess a valid driver’s license.  Driving record must meet the company’s insurance standards.    

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. 

Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions. 

• Must be able to walk, stand, bend, kneel, crouch, and crawl to access tight spaces like basements, attic and tight spaces 

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting 

• Requires clear vision for both close and distant tasks, with adjustable focus 

• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions 

• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required 

• Moderate noise level in the work environment 

• Potential exposure to pests, mold, allergens, and structural hazards; safety gear required 

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position. 

EEO Statement: EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.