Insurance Director

At Merlin, we create experiences that stay with people for a lifetime. Behind every moment of joy is a business built on strong foundations — thoughtful decisions, smart risk management, and people who know how to protect what matters most.

We’re looking for an Insurance Director to shape and lead our global insurance strategy — ensuring we’re ready for whatever comes next, while supporting the growth of our world-class attractions.

This is a newly created, high-impact role sitting at the centre of our global risk strategy.

You’ll lead how we design, manage and evolve Merlin’s insurance programme across multiple markets — partnering with senior leaders, brokers and global teams to protect our people, our guests and our business.

You’ll also act as a trusted advisor to the Corporate Governance & Secretariat Director and Chief Legal Officer, bringing clarity, insight and confidence to complex decisions.

You’re a strategic thinker with deep insurance expertise and the confidence to operate at senior level in a global organisation.

• Significant experience in insurance or risk management (ideally within a complex, international business)
• Strong knowledge of global insurance markets and relevant policy types
• Proven ability to lead insurance strategy and business partnering at a senior level
• Experience managing brokers, insurers and claims processes
• Skilled in analysing data and turning it into meaningful insight
• Confident communicator, able to influence and engage at all levels
• Experience reviewing insurance provisions in contracts and leases
• ACII qualification or equivalent (desirable)

You’ll bring clarity to complexity, confidence to decision-making, and structure to a fast-moving global environment — helping Merlin stay resilient, protected and ready to grow.

• We Care – protecting our people, our guests and our world
• Own Your Craft – bringing expertise and curiosity to everything you do
• Drive and Discover – thinking ahead and making things better
• Go Together – collaborating across borders, teams and perspectives
• Enjoy the Ride – creating a place where people love to work

Because this is where global scale meets real impact.

Ready to be part of it? Start your journey with Merlin. It starts with PLAY.