Parking Attendant

The Town of Vail, Colorado, the premier mountain community and world-renowned resort destination, is seeking energetic and service-minded professionals to join our Parking Team full-time.

As a Parking Attendant, you’ll be at the heart of the guest experience, greeting visitors with a smile, assisting with parking and traffic flow, maintaining clean and safe facilities, and helping ensure every guest’s day in Vail starts and ends on a positive note. This is a great opportunity to work in a fast-paced, team-oriented environment while enjoying all the benefits of living and working in one of the most beautiful mountain towns in the world.

Duties include, but are not limited to:

• Be approachable, friendly, and accessible to guests, creating a welcoming first impression and delivering outstanding service.
• Accurately collect parking fees with professionalism and a smile.
• Utilize software systems to assist guests, troubleshoot equipment issues, and monitor traffic flow.
• Prepare and maintain accurate records, reports, and logs.
• Provide courteous assistance to customers and respond to general inquiries with a positive, helpful attitude.
• Perform traffic control duties to ensure safe and efficient vehicle and pedestrian movement.
• Respond promptly and professionally to guest and citizen questions, concerns, and complaints to exceed service expectations.
• Monitor radio traffic and communicate effectively with team members, supervisors, and management as needed.
• Audit vehicles and monitor parking facilities for space availability, rule compliance, and safety concerns.
• Maintain parking areas by performing light maintenance such as sweeping, trash collection, cleaning, and basic equipment upkeep.
• Assist with guest communication by updating signage and providing accurate parking and directional information.
• Safely operate Town of Vail vehicles as required.
• Perform other duties as assigned to support team and departmental goals.

This position is exposed to car emissions, dust, fumes, and adverse weather conditions.

Schedule may include day shifts, overnight shifts, and holidays.

Vail is a guest service–oriented, world-class resort community. We know that our employees make all the difference in setting the standard for excellence in alpine destinations. That’s why we’re seeking passionate individuals who take pride in their work and strive for excellence in everything they do.

Qualified applicants must meet the following requirements:

• High school diploma or equivalent
• Previous customer service experience
• Valid driver’s license and acceptable driving record
• Previous cashiering experience preferred
• Strong verbal communication skills and a positive, professional attitude