Experienced Veterinary Receptionist - Sheboygan, WI

• A 4x10-hour weekday schedule that supports work-life balance
• Flexibility when life happens
• A supportive environment where questions are welcomed and growth is encouraged
• Leaders who listen, value your ideas, and appreciate your contributions
• Opportunities to expand your skill set and take on more responsibility
• High standards of care and a team that’s proud of the medicine we practice
• Mentoring and professional development opportunities
• A team that celebrates birthdays, milestones, and everyday wins

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and efficiently manage a multi-doctor calendar
• Check patients in and out while maintaining accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Maintain accurate patient records and document client communications
• Handle client concerns with empathy and professionalism, escalating when additional support is needed
• Help coordinate appointments and hospital flow throughout the day
• Jump in to support teammates and help keep the day running smoothly

• Previous experience in a client care role
• Strong customer service skills with a focus on building long-term client relationships
• Excellent multitasking skills and the ability to remain calm in a fast-paced environment
• Compassionate communication skills, especially during sensitive or emotional situations
• Strong attention to detail when updating patient records and documenting communication
• Experience coordinating appointments, managing schedules, and supporting efficient clinic flow
• A positive, supportive, and team-focused attitude
• Confidence to take ownership of your responsibilities while knowing when to ask for help
• A willingness to learn, grow, and encourage the growth of others

At Sheboygan Animal Hospital, we want you to have a career you can feel good about—and a life outside the hospital you have time to enjoy.

You’ll have a four-day weekday schedule, flexibility when life happens, mentoring, professional development, and leaders who genuinely value what you bring to the team. You’ll be encouraged to ask questions, share ideas, and continue building your skills.

If you’re an experienced client service professional who enjoys building relationships, staying organized, and helping a busy veterinary hospital provide an exceptional experience, Sheboygan Animal Hospital would love to meet you.

Bring your communication skills, positive attitude, and ability to keep things moving when the day gets busy. We’ll bring the supportive team, four-day weekday schedule, mentoring, and opportunities to grow.

Diversity, equity, inclusion, and belonging are core values at Sheboygan Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.