Veterinary Receptionist - O'Fallon , IL

• Collaborative, supportive, and team-driven environment
• Opportunity to work in a high-quality, full-service veterinary hospital
• Exposure to services including physical rehabilitation and acupuncture
• Professional development and continuing education opportunities
• A workplace that values compassion, efficiency, and excellent client service
• Opportunities to learn, grow, and strengthen your veterinary knowledge
• A role where your organization and communication skills make a difference every day

• Greet clients and patients with warmth and professionalism
• Schedule appointments efficiently and accurately
• Answer phones and manage multiple lines in a busy hospital environment
• Help direct calls and client concerns to the appropriate veterinary team member
• Process payments and maintain accurate financial information
• Maintain complete and accurate client and patient records
• Communicate effectively with veterinary assistants, technicians, and doctors
• Help coordinate front-desk and hospital workflow
• Provide compassionate customer service, even during busy or emotional situations
• Jump in where needed to help keep the day running smoothly

• Previous animal experience is strongly preferred, including experience in a veterinary clinic, kennel, shelter, or similar environment
• Strong multitasking and organizational skills
• Ability to thrive in a fast-paced environment while maintaining a positive attitude
• Excellent customer service and communication skills
• Strong attention to detail and accuracy
• Comfort handling high call volumes and a busy front-desk flow
• Professional and compassionate approach to clients and their pets
• Team-oriented attitude and willingness to learn and grow
• Availability to work weekends and a flexible schedule
• Ability to adapt to changing priorities and busy periods

At Four Paws Animal Hospital, you’ll be more than the person answering the phone or scheduling an appointment. You’ll help connect clients with the care their pets need while supporting the medical team and keeping the hospital moving.

You’ll also gain experience in a full-service veterinary environment offering rehabilitation and acupuncture, giving you opportunities to expand your veterinary knowledge while growing alongside a supportive team.

If you’re a friendly, organized Veterinary Receptionist who enjoys helping people, cares about animals, and can keep your cool when the front desk gets busy, we’d love to meet you.

Bring your communication skills, attention to detail, and team-first attitude. We’ll provide an environment where you can continue learning while making a difference for pets and their people.

Diversity, equity, inclusion, and belonging are core values at Four Paws Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.