Veterinary Receptionist- Sanford, NC

A great front desk team is at the heart of a great veterinary hospital. At Sanford Animal Hospital, your contributions matter, and you’ll have a team behind you every step of the way.

You can look forward to:

• A supportive and collaborative team environment
• A consistent Monday–Friday schedule
• No weekends
• A consistent weekday off to support work-life balance
• Opportunities for professional growth and development
• A team that values communication and collaboration
• Meaningful relationships with clients and their pets
• A fast-paced environment where every day is different
• Leadership that recognizes the importance of the client experience
• A workplace where your organization and communication skills make a real difference

As a Veterinary Receptionist, you’ll help create a positive experience from the moment a client contacts the hospital through the completion of their visit.

Your responsibilities will include:

• Greeting clients and patients with a warm, professional attitude
• Answering phones and managing multiple lines efficiently
• Scheduling appointments
• Helping coordinate the hospital’s daily workflow
• Checking clients and patients in and out
• Processing payments accurately
• Maintaining accurate client and patient records
• Communicating with clients regarding hospital services
• Discussing estimates and coordinating follow-up communication
• Relaying messages between clients and the medical team
• Helping coordinate patient care and client communication
• Supporting veterinarians, technicians, and other team members with front desk communication
• Maintaining a clean, organized, and welcoming reception area
• Helping keep daily hospital operations moving efficiently

We’re looking for someone who understands that veterinary reception requires equal parts customer service, compassion, organization, communication, and multitasking.

Our ideal Veterinary Receptionist brings:

• Previous veterinary or medical office experience preferred
• Strong customer service skills
• Excellent verbal and written communication
• The ability to multitask effectively in a fast-paced environment
• Strong organizational skills
• Excellent attention to detail
• Reliability and professional follow-through
• A positive, team-oriented mindset
• Compassion when communicating with pet owners
• Confidence working with computers and practice management systems
• Experience with EzyVet or similar veterinary software is a plus
• A willingness to jump in and support teammates when needed

A predictable schedule can make a big difference—and at Sanford Animal Hospital, you’ll know what your workweek looks like.

Our hospital operates Monday through Friday from 7:30 AM–6:00 PM and is closed on weekends. Team members also enjoy a consistent weekday off, helping create more room for life outside of work.

You’ll also be joining a collaborative team that values what you bring to the hospital. Whether you’re helping a worried pet owner, keeping a busy schedule organized, coordinating with the medical team, or simply making someone feel welcome when they walk through the door, your work matters.

At Sanford Animal Hospital, we’re more than just coworkers. We’re a team that values each other’s contributions, supports professional growth, and works together to provide an exceptional experience for our patients and clients.

If you’re a friendly, dependable, and organized Veterinary Receptionist who enjoys helping people and wants to be part of a collaborative veterinary team, we’d love to hear from you.

Diversity, equity, inclusion, and belonging are core values at Sanford Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.