Veterinary Receptionist - Tacoma, WA

• Monday–Friday scheduling with no weekends
• Hospital hours of 8:00 AM–6:00 PM
• A variety of scheduling options designed around both hospital and employee needs
• A collaborative environment where receptionists work closely with technicians and veterinarians
• A team that values communication, trust, and helping one another
• Opportunities to learn more about veterinary medicine while developing your client-service skills
• A workplace where excellent service and attention to detail matter
• Quarterly team rewards and opportunities for professional development

As a Veterinary Receptionist, you’ll be a vital part of keeping our clients informed, our appointments organized, and our hospital running smoothly. You’ll:

• Welcome clients and help create a positive experience from arrival through departure
• Help clients schedule and manage veterinary appointments
• Answer client questions and help connect them with the information they need
• Maintain clear and timely communication with clients
• Collaborate closely with fellow receptionists, veterinary technicians, veterinarians, and other team members
• Help coordinate client needs and scheduling to support an efficient hospital workflow
• Provide attentive, compassionate, and professional client service
• Pay close attention to details while managing multiple responsibilities
• Help resolve client concerns with patience, professionalism, and a solutions-focused approach
• Pitch in wherever needed to support teammates and the overall client experience

Veterinary experience can certainly help, but it isn’t the most important thing we’re looking for. We value people who communicate well, care about the details, and know how to work productively as part of a team.

You’ll bring:

• Excellent communication and interpersonal skills
• Strong attention to detail
• A friendly, upbeat, and professional approach to client service
• The ability to work collaboratively in a team environment
• Adaptability and a willingness to lend a helping hand
• Strong problem-solving skills and a desire to help clients find answers
• The ability to manage multiple responsibilities in a busy environment
• A commitment to providing excellent service to clients and their pets
• The ability to handle and lift animals as required by the role
• The ability to stand and sit for extended periods and perform repetitive tasks
• A willingness to learn and grow within the veterinary field
• Previous veterinary experience is helpful but not required

A great client experience starts with people who genuinely enjoy helping others. At Metropolitan Veterinary Hospital, reception isn’t separate from the rest of the team—you’ll work side-by-side with nearly every area of the hospital.

You’ll have opportunities to learn from veterinary professionals, develop your skills, and become an important resource for clients as they navigate their pets’ care.

And because life outside of work matters too, our hospital is open Monday through Friday from 8:00 AM to 6:00 PM with no weekends. We offer a variety of schedules within those hours to help balance the needs of our employees and the hospital.

If you’re a people person who loves solving problems, helping clients, and being part of a collaborative team, we’d love to meet you.

Whether you already have veterinary experience or you’re ready to bring your client-service talents into veterinary medicine, Metropolitan Veterinary Hospital offers an environment where you can learn, contribute, and make a meaningful difference for pets and the people who love them.

Diversity, equity, inclusion, and belonging are core values at Metropolitan Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.