Shipping/Receiving Clerk

Perfect Communications is seeking a motivated and detail-oriented Shipping/Receiving Clerk to manage the daily outbound shipping operations for our organization. The ideal candidate is highly organized, customer-focused, and experienced in shipping procedures and package transport regulations. While this role encompasses both shipping and receiving functions, the primary emphasis is on outbound shipping operations.

• Ensure all shipments comply with domestic and international regulations.
• Apply knowledge of dimensional weight (DIM) calculations and carrier-specific packaging standards to minimize shipping costs and ensure the safe transit of printed materials.
• Documentation and processing of shipping claims for lost, stolen, or damaged goods through carrier portals.
• Manage daily carrier pick-up schedules and ensure all outgoing freight meets strict carrier cut-off times for on-time delivery.
• Utilize UPS WorldShip and FedEx Ship Manager to process shipments, generate labels, and track outgoing orders.
• Process and package all outgoing shipments accurately and efficiently using proper and secure packing techniques
• Import and enter shipping data into the company MIS system to create and track shipments
• Work with IT department to maintain and update shipping software
• Monitors shipping supply inventory and orders supplies based on established reorder levels
• Coordinates delivery trucks in and out of shipping bays
• Receive and verify inbound packages
• Move incoming shipments to appropriate inventory holding area
• Handle customer service inquiries related to inbound and outbound packages
• Distribute packages throughout the facility
• Assist with other shop functions as production needs require
• Periodically make deliveries using company supplied vehicle
• Use company supplied vehicles for transporting goods between company facilities
• Maintain clean and organized work area

• Ability to import and manipulate Excel or CSV files into a company MIS system for the purpose of creating and managing shipments
• Demonstrated understanding of FedEx and UPS service levels (e.g., Ground, Express, Freight) and the associated documentation required for each. 
• Proficiency in Microsoft Excel
• Working knowledge of Microsoft Outlook or Gmail
• Strong organizational and time management skills
• Excellent attention to detail and ability to work independently
• Solid customer service and communication skills
• Ability to perform physical tasks including lifting and moving heavy packages
• Valid driver's license
• 1–3 years of experience in a high-volume shipping environment, with a strong preference for candidates familiar with print and mail operations.
• Ability to accurately verify weight, dimensions, and shipping addresses to prevent costly delivery errors.