CLM Consultant / Business Analyst

Own day-to-day client delivery and relationships, initially as an individual contributor with senior/partner oversight

Run workshops with cross-functional stakeholders to elicit requirements and understand business issues

Evaluate business processes and identify areas for improvement

Document requirements, user stories and use cases, and develop solutions

Communicate insights and recommendations clearly to stakeholders and management

Act as liaison between clients, technology providers and internal teams, building strong client relationships

Support implementation and adoption, resolving issues as they arise

Manage small projects, including planning and performance monitoring

Contribute to internal initiatives, thought leadership, and knowledge-sharing across the CLM Advisory community

Experience in business transformation within Financial Services

Strong analytical thinking, with the ability to explain complex concepts to non-technical audiences

Excellent business analysis skills (requirements elicitation, process documentation)

Strong stakeholder influencing and communication skills, up and down the client structure

Comfortable working in ambiguity and adapting quickly

Strong presentation and facilitation skills

Knowledge of CLM technology, Client Onboarding and Client Due Diligence

Proficient in Microsoft Word, Excel, PowerPoint and Visio

Understanding of Fenergo/FenX or similar CLM platforms, ideally with SaaS implementation experience

Strong planning and execution skills

Experience working in complex environments

Track record of measurable contributions to products, solutions or client outcomes