Orthodontic Treatment Coordinator-Town Center and Chesapeake

At Prime Orthodontics, we are excited to launch our orthodontic practice dedicated to delivering outstanding patient care and transforming smiles. Our team is committed to creating a welcoming and efficient environment where our patients feel valued and cared for. We leverage cutting-edge technology and innovative approaches to orthodontics and seek individuals who share our passion for excellence.

• →Welcome patients and families, creating a friendly and supportive environment
• →Present orthodontic treatment plans clearly and answer questions
• →Coordinate scheduling for consultations, records, and treatment appointments
• →Verify insurance benefits and explain financial options, including payment plans
• →Maintain accurate patient records and treatment documentation
• →Collaborate with the clinical team to ensure efficient workflow
• →Follow up with pending treatment plans and support case acceptance

• Previous experience in orthodontics
• Strong communication and interpersonal skills, especially with children and parents
• Knowledge of insurance and financing options
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Proficiency with dental practice management software