Accounts Receivable Specialist

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com.

Carrot Fertility Inc. is seeking a detail-oriented and adaptable Accounts Receivable Specialist to join our growing Accounting team. This role is responsible for managing subscription billing operations, maintaining customer account accuracy, and supporting collections efforts to optimize cash flow. The Accounts Receivable Specialist will oversee the end-to-end billing lifecycle — including reviewing contracts to ensure alignment with billing records, updating customer information, generating invoices, and responding to billing-related inquiries from both customers and internal stakeholders. This role requires someone who is organized, self-sufficient, and comfortable working in an evolving environment where processes are continuously improving. The ideal candidate is proactive, solutions-oriented, and excited to help build scalable AR processes as the company grows.

Carrot’s Accounting team is a strong, dedicated group with a focus on continuous improvement. We are looking for a candidate to expand the Accounts Receivable function and support Carrot’s growth.

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $60,000- $75,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. 

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.