Director, Procurement

Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.

Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com.

Carrot is looking for a strategic and hands-on Director of Procurement to build and lead our global procurement function from the ground up. This is a foundational role: you will design the sourcing, vendor management, and spend governance processes that scale with Carrot's rapid growth, international expansion, and IPO readiness.

You will partner closely with Finance, Legal, Technology, People, and Commercial teams to make sure vendor spend aligns with our financial goals, compliance requirements, and strategic priorities. This is a high-visibility opportunity to shape a new function and directly influence how Carrot scales.

In this role, you will:

• Design and lead Carrot's global procurement strategy across technology, clinical providers, professional services, and operations
• Build scalable sourcing, contract management, and spend control processes that balance agility with risk management
• Drive competitive sourcing events (RFPs, RFQs, vendor selection) and lead negotiations that deliver cost savings and favorable terms
• Implement vendor performance measurement (KPIs, SLAs) and risk frameworks to monitor quality and compliance
• Partner with Finance and Legal to ensure vendor contracts meet compliance, data privacy, and regulatory requirements
• Own procurement policies, approval workflows, and internal training across the company
• Lead the selection and rollout of procurement technology that automates requisitions, approvals, and reporting
• Deliver quarterly reporting on vendor spend, savings, and procurement KPIs to Finance leadership

In your first 12–18 months, you will have:

• Built and implemented Carrot's core procurement policies, workflows, and governance model
• Delivered measurable cost savings and efficiency gains across major spend categories
• Established a repeatable sourcing and vendor negotiation process adopted across the business
• Selected and implemented procurement technology that automates requisitions and reporting
• Built strong cross-functional trust with Finance, Legal, Technology, and Commercial partners

You likely have:

• 10+ years of progressive experience in procurement, sourcing, or vendor management, ideally in high-growth SaaS, healthcare, or benefits organizations
• A track record of building procurement functions from the ground up in a scaling environment
• Strong contract negotiation experience, including SaaS, clinical services, and global vendors
• Familiarity with data privacy and compliance frameworks such as HIPAA, SOC2, and GDPR
• Excellent interpersonal and influencing skills, with the ability to partner across Finance, Legal, Product, and Executive teams
• A strategic mindset paired with hands-on execution; you thrive in fast-paced, entrepreneurial environments

While not required, we would be especially excited if you bring:

• Experience with the Zip procurement platform
• Experience supporting IPO readiness or public company financial controls
• Background partnering with clinical or healthcare vendor networks

Carrot's ability to scale globally depends on how well we manage the vendors, partners, and systems that power our clinical and commercial operations. As Carrot's first dedicated procurement leader, you will build the foundation for how we source, negotiate, and govern vendor relationships for years to come, directly supporting our financial discipline and IPO readiness.

We believe in a thoughtful and transparent interview process designed to create alignment for both candidates and our team.

For this role, candidates can expect:

1. Recruiter Screen — 30 minutes
2. Hiring Manager Interview — 30–45 minutes
3. Cross-Functional Panel Interviews — 45 minutes
4. Executive Leadership Conversation — 30 minutes
5. Hiring Manager Wrap-Up — 15 minutes

Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role.

Carrot offers the opportunity to do meaningful work in service of a deeply human mission.

Highlights include:

• A mission-driven company focused on expanding access to fertility and family-forming care globally.
• A high-growth environment where leaders are empowered to shape strategy and drive impact.
• Competitive compensation, equity, and comprehensive benefits.
• Flexible Time Off and a culture that actively encourages employees to recharge.
• Comprehensive parental leave and family-forming benefits.
• A collaborative, inclusive, and values-driven culture.
• The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide.

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.