C
Caslservice2mo ago
$40,000 – $42,000/yr

CIS Legal Service Counselor I

United StatesUnited States·Chinatown - ChicagoFull-Timemid
OtherCounselor
3 views0 saves0 applied
Apply Now

Quick Summary

Overview

Join CASL as a CIS Legal Service Counselor I and Make a Difference Are you ready to make a meaningful impact in your community? Join CASL, where our mission is to support immigrant and refugee families as they navigate the path to citizenship, stability, and opportunity.

Key Responsibilities

Provide clients with accurate information about USCIS application procedures, ensuring compliance with legal standards without providing legal interpretation.

Technical Tools
excelsalesforce
Join CASL as a CIS Legal Service Counselor I and Make a Difference 
 
Are you ready to make a meaningful impact in your community? Join CASL, where our mission is to support immigrant and refugee families as they navigate the path to citizenship, stability, and opportunity. As part of our Citizenship & Immigration Services team, you will play a vital role in helping community members access accurate immigration information, complete essential applications, and connect to trusted resources that empower them to build secure and successful futures. 
 
Your Mission: 
 
To support immigrant and refugee community members in navigating the citizenship and immigration process by providing accurate information, high-quality application assistance, and culturally responsive client support in alignment with CASL’s mission. 
 
About CASL: 
 
Founded in 1978, CASL is the largest and most comprehensive community-based organization in the Midwest, with deep roots in serving Asian Americans and a commitment to welcoming all. With over 45 years of experience, CASL supports individuals and families across four essential areas: health, human services, education, and advocacy. From early learning and senior care to legal assistance, housing support, and citizenship services, CASL helps thousands of Chicago-area residents build healthy, stable, and empowered lives. 
 
To hear about: 
 
CASL's history, watch here  
 
CASL's future, watch here  
 
Make a Difference, and Get the Support You Deserve 
Salary Range: $40,000 – $42,000/year | Full Benefits Package Included 
 
We value your expertise and commitment, and we invest in both. From competitive pay and comprehensive benefits to a culture that puts people first, you’ll be supported while doing work that matters. 
 
This role is based in Chinatown, Chicago, with a standard Monday–Friday schedule. 
 
Scroll down for full details on salary, benefits, schedule and what it's like to be part of CASL. 
 
What You’ll Impact 
As a CIS Legal Service Counselor I, you will expand access to trusted immigration services, reduce barriers for limited-English proficient clients, and help individuals and families move toward citizenship, stability, and long-term integration into their communities. 
 
In this role, you will also contribute to a culture grounded in our shared ways of working—demonstrating care, clarity, coordination, commitment, and continuous improvement in how you support clients and collaborate with others. 
 
Key Responsibilities:
  • Provide clients with accurate information about USCIS application procedures, ensuring compliance with legal standards without providing legal interpretation. 
  • Assist clients in completing immigration forms based on their provided information, avoiding legal advice on form responses. 
  • Collect and verify supporting documents for client applications, ensuring completeness and accuracy. 
  • Monitor and follow up on clients' application statuses, providing timely updates and assistance as needed. 
  • Refer clients to appropriate programs, both within and outside the agency, for specialized support. 
  • Direct clients to the agency’s DOJ-accredited representatives for legal services when necessary. 
  • Offer interpretation services for clients in their correspondence with USCIS and other relevant agencies. 
  • Escort clients to government offices for citizenship and immigration processes, including fingerprinting, oath ceremonies, and interviews, ensuring support throughout these procedures. 
  • Schedule clients for CIS services and maintain an updated work schedule to ensure effective time management. 
  • Enter and update client demographic information, services provided, and application processes in CASL’s Salesforce database, generating reports for program performance evaluation. 
  • Maintain organized and comprehensive client files, ensuring all necessary documentation is up-to-date and securely stored. 
  • Assist in conducting outreach activities by developing and updating informational flyers and distributing them to targeted areas. 
  • Support workshops by handling various tasks and recruiting and training volunteers to assist with outreach efforts. 
  • Attend at least 8 hours of job-related training as required annually for professional development and to stay current with immigration laws and best practices. 
  • Contribute to additional responsibilities as needed to support the Adult Service department’s initiatives and overall organizational goals, ensuring flexibility and alignment with CASL’s evolving needs. 
    •  
    Note: This job description outlines primary responsibilities but is not exhaustive. Duties may evolve in response to organizational needs, and flexibility will be required. 
  • Education and Experience:   
  • Associate degree with at least 4 years of working experience, or  
  • High School diploma or GED equivalent is required with at least 5 years of related working experience. 
    •  
  • Skills and Knowledge:   
  • Strong interest in working with clients of all ages, demonstrating empathy and cultural sensitivity  
  • Bilingual proficiency in spoken and written English and Chinese (Cantonese preferred, Mandarin and/or Toishanese a plus), Spanish a plus  
  • Demonstrates flexibility and adaptability in a dynamic environment, with the ability to adjust to changing client needs and program requirements.  
  • Strong problem-solving skills, with the ability to think critically and find creative solutions to client challenges and service delivery obstacles.  
  • Basic computer proficiency, including Microsoft 365 (Word, Excel), data entry and web navigation  
  • Basic end-user level understanding and experience with Salesforce is a plus. 
  • Community outreach or workshop facilitation experience  
  • Experience working with immigrant, refugee, or limited-English proficient population 
  • Must be able to sit, stand, and walk for extended periods, with occasional lifting or moving of objects weighing up to 20 pounds.  
  • Required to sit for extended periods of time and travel by car.  
  • Standard business hours, Monday through Friday (9:00 am - 5:00 pm), with flexibility to work additional hours, as necessary.  
  • Work is performed in various settings including the office, clients’ homes, and outdoor environments. 

    • Location & Eligibility

    Where is the job
    Chinatown - Chicago, United States
    Hybrid — some on-site time required
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    February 24, 2026
    First seen
    April 16, 2026
    Last seen
    May 8, 2026

    Posting Health

    Days active
    21
    Repost count
    0
    Trust Level
    37%
    Scored at
    May 8, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    3 other jobs at Caslservice

    View all →

    Explore open roles at Caslservice.

    C
    Youth Program Tutor
    From $0k/yr
    Part-Time
    C
    Home Care Aide (HCA) - Spanish Speaking || Asistente de Cuidado en el Hogar (HCA) - Habla Español
    From $0k/yr
    C
    Home Care Aide (HCA) - English Speaking
    From $0k/yr
    Part-Time

    Similar Counselor jobs

    View all →
    LifestanceLifestance
    Licensed Clinical Professional Counselor (LCPC)
    Full-time or Part-time
    BetterHelpBetterHelpRemote
    Licensed Clinical Professional Counselor - Remote
    Remote
    A
    Amityfdn
    Counselor I - (NKSP) - Temporary
    USD 28–28
    Full-Time
    abh-newhampshire-careersabh-newhampshire-careers
    SUD Counselor
    abh-newhampshire-careersabh-newhampshire-careers
    SUD Counselor
    A
    Amityfdn
    Supervising Counselor -(ASP)
    USD 38–38
    Full-Time

    Browse Similar Jobs

    Manager5.6kAssistant Manager5.5kTeam Member5.1kEngineer3.4kDirector2.7kAssistant2.5kConsultant2.4kAssociate2.3kData Collector2.2kFitness & Wellness2.1kTechnician1.8kRestaurant General Manager1.7kSupervisor1.7kCoordinator1.6kTeam Leader1.6kAnalyst1.4kCrew Member1.2kBehavioral Health1.2kPart Time1.1kSocial Worker1.1k
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    C
    CIS Legal Service Counselor I$40k–$42k
    Apply Now