Scheduler - Multilingual (Cantonese & Mandarin)

The Scheduler is responsible for coordinating and managing patient visit schedules for a home health agency, ensuring efficient allocation of clinical staff while maintaining high-quality patient care. This role requires strong clinical understanding, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

This position is remote and offers you the flexibility of working from home.

• →Develop, maintain, and adjust daily and weekly schedules for field clinicians based on patient needs, staff availability, and geographic considerations
• →Coordinate start-of-care visits, routine visits, and urgent scheduling changes
• →Communicate effectively with nurses, therapists, patients, and families to confirm appointments and resolve scheduling conflicts
• →Ensure compliance with agency policies, regulatory requirements, and documentation standards
• →Monitor staff productivity and optimize scheduling efficiency
• →Collaborate with clinical and administrative teams to support continuity of care
• →Maintain accurate scheduling records in the agency’s system

• Registered Nurse with New York License - USRN - NY
• Fluency in both Cantonese & Mandarin and English required
• Minimum 1–2 years of experience in home health, care coordination, or clinical scheduling preferred
• Strong organizational and time-management skills
• Proficiency with scheduling software and electronic health records (EHR) systems
• Excellent interpersonal, problem-solving, and multitasking abilities

US Eastern Standard Time (EST) - 9am to 6pm

We embrace the flexibility and convenience of a remote working environment, and you will collaborate with an international team while contributing to our growing business, all from the comfort of your home.

You will need to have some essential tools – a reliable computer and noise-canceling headset, a second monitor for enhanced productivity, and a stable internet connection. You’ll also be required to have a backup internet connection, ensuring that you’re well-equipped to complete your work seamlessly.