PROPERTY & FACILITIES OFFICER

Job title: Property, Facilities & Experience Manager Location: Machakos (with frequent travel to branches across different regions of Kenya) About our client Our Client is a leading Safaricom dealership with a growing network of 15 retail branches across Kenya. We are looking for a highly organized and hands-on Property, Facilities & Experience Manager to oversee maintenance, renovations, and overall branch standards, including ambiance and staff work environment. Role Summary The Property, Facilities & Experience Manager will ensure all branches and offices are well maintained, visually appealing, cost-efficient, and operational at all times. The role includes managing repairs, coordinating renovations, maintaining brand consistency, improving ambiance, and ensuring a productive work environment for staff. Key Responsibilities  Oversee maintenance and repair works across all branches  Build and manage a reliable network of fundis (electricians, carpenters, painters, etc.)  Conduct routine inspections of all outlets  Manage renovations and new branch setups from start to finish  Ensure consistent branding, layout, and cleanliness across all branches  Work closely with interior designers to execute layouts and improvements  Maintain lighting, ambiance, display organization, and overall aesthetics  Handle landlord communication, lease tracking, and rent negotiations  Source and negotiate suppliers for materials and services  Control and optimize maintenance and renovation costs  Ensure offices are clean, comfortable, and conducive for staff productivity  Maintain proper documentation and reporting of all works Requirements Requirements:  Minimum 2 years’ experience in facilities/property management or retail operations  Strong negotiation and vendor management skills  Basic understanding of construction, electrical, and interior works  Strong eye for detail and appreciation for aesthetics  Highly organized and able to manage multiple projects simultaneously  Willingness to travel frequently between branches  Strong problem-solving and execution skills