Medical Receptionist (Ridgway)

Greets patients and visitors promptly with courtesy and compassion and checks patients in and out before and after appointments.

Facilitates patient flow and communicates changes with patients and clinical staff.

Appropriately and courteously screens solicitors for relevance to the organization’s needs.

Collects and manages mail delivered to the front desk.

Updates patient information and ensures completion of appropriate paperwork prior to checking the patient in.

Verifies insurance, co-pays, current demographic information, and scans ID and insurance cards into the system

Explains financial requirements to the patients or responsible parties, collects copays as required and posts copays and payments on account balances

Reconciles daily deposits and run necessary reports daily.

Schedules appointments for patients, makes reminder calls one business day before appointments, and maintains the schedule (e.g. cancellations or additions) to ensure accuracy.

Performs other duties as assigned.