Customer Value Engineer

The UK Value Engineering team is responsible for our largest Fortune500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis data & AI platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. 

As a Senior Value Engineer you are spearheading our mission of data-driven business transformation with our customers by owning their end-to-end value journey. You are their trusted technology & business advisor, helping organisations achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers – landing, expanding, adopting and renewing. Responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, helping organisations understand where Celonis fits into their IT landscape and AI strategy, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. Your skillset combines a strong understanding of technology at both strategic and practical levels with consulting skills around strategic thinking and program management. 

• Discover and translate customers’ strategic priorities into high-impact Celonis use cases
• Advise organisations on how Celonis’ platform fits into their existing IT landscape and AI strategy
• Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
• Use hands-on tech skills (SQL/Python) to build out (AI) prototypes to bring the Celonis platform to life for new audiences
• Communicate the value opportunity and strategic roadmap to C-Level executives.

• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Present results and realized value to senior management and C-level executives

• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
• Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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