Residential Leasing Specialist

WHO WE ARE

At Centron, we don’t just lease apartments, we create experiences people want to be part of.

The Oliver is one of downtown Calgary’s premier rental communities, featuring two stabilized luxury high-rise towers with approximately 850 residential units in the heart of the Beltline. From thoughtfully designed suites to luxury penthouses and fully furnished executive suites, The Oliver offers something for every downtown lifestyle.

Residents enjoy a truly elevated living experience with 24/7 concierge service, curated resident events, premium amenities, restaurants within the building, and an exciting new spa space opening this year. What makes Oliver different is that our in-house team manages the resident experience from start to finish — we own every part of the journey.

Centron is a locally owned, family-run developer, builder, and property manager with approximately 900 residential units across our portfolio and additional projects in the pipeline. We are entrepreneurial, fast-paced, and highly collaborative. We move quickly, make decisions efficiently, and believe in finding ways to say “yes” for our residents. We take pride in delivering exceptional tenant-first service while maintaining a high-accountability, get-it-done culture.

POSITION SUMMARY

As a Residential Leasing Specialist, you will be part of a high-energy on-site team responsible for delivering a hospitality-driven leasing experience at The Oliver. This role combines sales, relationship building, customer service and lifestyle marketing to help prospective residents find the right home and community fit.

You will manage the full leasing journey from first inquiry through to move-in, helping showcase not only the suites themselves, but the lifestyle, service, and experience that make The Oliver unique.

Success in this role comes from building relationships, creating strong first impressions, minimizing vacancy duration, and delivering an exceptional resident experience at every touchpoint.

WHAT YOU’LL DO

• Guide prospective residents through the full leasing journey from inquiry to signed lease and move-in
• Respond to leads from multiple marketing and referral channels in a timely and professional manner
• Conduct engaging property tours that showcase the suites, amenities, lifestyle, and resident experience
• Build strong relationships with prospective residents and identify solutions that align with both resident needs and business goals
• Meet leasing and occupancy targets while helping minimize vacancy duration throughout the year
• Deliver a hospitality-focused experience that reflects the Centron and The Oliver brand standards
• Coordinate applications, lease documentation, approvals, and move-in processes
• Maintain accurate leasing records, reports, and prospect follow-up within Yardi and other systems
• Collaborate closely with the on-site operations and resident experience teams
• Support show suite presentation, leasing office organization, and overall property appearance
• Participate in resident events and contribute to creating a welcoming and community-focused environment
• Act as a brand ambassador for both The Oliver and Centron

WHO YOU ARE

• You are outgoing, energetic, and naturally make people feel comfortable the moment they walk through the door
• You enjoy fast-paced environments and thrive when balancing multiple priorities
• You are confident in sales conversations while maintaining a service-first mindset
• You genuinely care about delivering a high-quality customer experience
• You are a strong communicator who can build trust and relationships quickly
• You are solution-oriented and look for ways to create positive outcomes for both residents and the business
• You take pride in representing a premium product and understand that you are part of the experience you are selling
• You work well as part of a collaborative on-site team and are willing to jump in where needed

WHAT YOU BRING

• Experience in residential leasing is an asset, but not required
• Strong backgrounds in sales, hospitality, luxury retail, customer service, or related industries are highly valued
• A proven ability to build relationships and create exceptional customer experiences
• Strong organizational and follow-up skills
• Comfort working with technology and systems including Microsoft Office; Yardi experience is an asset
• Familiarity with the Residential Tenancies Act is helpful — training will be provided
• Flexibility to work occasional weekends on a rotational basis with the team
• A valid Class 5 driver’s license and reliable transportation

COMPENSATION & BENEFITS

• Competitive base salary plus leasing incentives and earning potential
• Comprehensive health and dental benefits
• Paid sick days
• Vacation entitlement starting at 10 days annually
• Additional health and wellness benefits
• Opportunity to grow within a locally owned and expanding organization

WHY JOIN CENTRON?

• Be part of one of Calgary’s most exciting luxury residential communities
• Join a locally owned company where your work directly impacts the business
• Work alongside a collaborative, entrepreneurial team
• Opportunities for growth as our residential portfolio continues to expand
• A culture that values accountability, service, energy, and getting things done the right way